Course Detail
Certificate IV in Government (Statutory Compliance) PSP41404
Core Units
Uphold and support the values and principles of public service
Encourage compliance with legislation in Public Sector
Apply government process
Value Diversity
Support policy implementation
Deliver and monitor service to clients
Use advanced workplace communication strategies
Exercise regulatory powers
Elective Units
Contribute to workplace safety
Promote client compliance
Assess Compliance
Investigate Non-Compliance
Act on Non-Compliance
Prepare a Brief of Evidence
Give Evidence
This course provides the skills and knowledge to work in the law enforcement and compliance management environment in all Government (including Local Councils) sectors except policing. You will learn how to conduct a basic investigation, use court documents, formulate a brief of evidence and develop frontline customer service skills as well as field-based problem solving. The course can be customised to the job description of participants and to the employer client's needs.
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